Lowongan Kerja Hotel Di Bali

Kayumanis Jimbaran Private Estate and Spa is looking for dynamic and energetic young people to be a part of our team:

Chinese Guest Relations Officer

Responsibilities:

·         To deliver excellent customer service and cater to the needs of Guests as well as coordinate with other team members to ensure an exceptional Guest experience.

·         Serve as the main point of contact for Chinese-speaking Guests and ensure all departments are fully briefed on their requirements

·         To cross and up sell the resort’s products and services

·         Manage, record and resolve all Guest requests in a timely and professional manner, escalating accordingly where required

·         Assist with other departments, as necessary

Requirements:

·         Diploma or fresh graduates

·         Hospitality related education is an advantage

·         Proficient in the use of computers and familiarity with electronic channels

·         Excellent command of Mandarin both spoken and written

·         Excellent command of English both spoken and written

·         An ability to listen and respond to demanding Guest needs

·         Excellent interpersonal and communication skills

·         Accountable and resilient

·         Commitment to delivering a high levels of customer service

·         Ability to work under pressure

·         Flexibility to respond to a variety of different work situations

·         A passion for delivering an exceptional level of Guest service

Interested candidates are invited to submit application and CV with recent photograph to:

General Manager

Email : gmjimbaran@kayumanis.com or

Human Resources Department:

Email : hrjimbaran@kayumanis.com 

Due to the large volume of applications expected, only short listed candidates will be contacted.

Application must be received no later than August 31, 2014